System locks up completely - can't find a fix

jQuery implementing colorbox within current jQuery

How would I impliment colorbox within the statement below so that when I click the link that I am wanting to load it will load the content "inline"? also Would it be best to use a selector or an object?
Current jQuery:
$('body').on("click", ".quicklist", function (e) {
            e.preventDefault();

            var self = $(this);
            var id = self.data("id");

            var url = $("#rhs_product_list").data("url");              
            var data_array = {
                    id : id
                };

            clear_info_window();
            ajaxCall(url, data_array, "rhs_info", "do_quicklist_actions");


        });System locks up completely - can't find a fix

I'm running a new installation of Kubuntu 12.04 LTS, dual boot with Windows 7. However, my laptop locks up completely and my only option is to power it off. This happens primarily when I'm on battery.
When it locks up, I've tried both the "magic" key combination (REISUB) and going to a console - neither will work, as the keyboard is unresponsive.
I've also tried adding the package (linux-generic-lts-quantal) to bring the kernel up to 3.5 that supposedly solves the Ivy Bridge issue on Intel processors. No success here either.
I doubt that it's a hardware issue, since my Windows 7 boot works fine. I've also run all the hardware/memory tests from the BIOS without any problem.
I've also tried several boot options in a process of elimination, but none of these have worked either: - nolapic - noapic - acpi_os_name=Linux - nomodeset
Here's what I have: - brand new Dell Latitude E5530 - Kubuntu 12.04 LTS (kernel 3.5.0-30-generic)
My last option is to buy paid support from Canonical to get this resolved.
Any suggestions that I might have missed?